Privacy Policy

This Privacy Policy outlines how Levazi (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of individuals (“users,” “you,” or “your”) who visit or make use of our website, mobile application, and other services (collectively, the “Services”) provided by Levazi, specifically tailored for women’s shopping in Kenya, Tanzania, and Rwanda. By accessing or using our Services, you consent to the practices described in this Privacy Policy.

 

Information We Collect:

1.1 Personal Information:

We may collect personal information directly from you when you voluntarily provide it to us during the registration process, purchase transactions, or through your interactions with our Services. Personal information may include, but is not limited to:

 

Name

Email address

Phone number

Billing and shipping addresses

Payment information

Shopping preferences and history

1.2 Automatically Collected Information:

When you interact with our Services, we may automatically collect certain information, including:

 

Device information (e.g., IP address, browser type, device type)

Log information (e.g., pages visited, time and date of access)

Cookies and similar technologies (see Section 4 for details)

Use of Information:

2.1 Providing and Improving Services:

We use the collected information to provide and improve our Services, process orders, handle customer inquiries, personalize your shopping experience, and communicate with you about our products, promotions, and updates.

 

2.2 Marketing Communications:

With your consent, we may use your personal information to send you marketing communications via email, SMS, or other means. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the message.

 

2.3 Order Fulfillment and Third-Party Service Providers:

We may share your personal information with third-party service providers, including payment processors and shipping partners, to facilitate order fulfillment and delivery.

 

2.4 Legal Compliance and Protection:

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect the rights, safety, and property of Levazi and our users.

 

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Cookies and Similar Technologies:

We use cookies and similar technologies to collect information about your browsing activities, analyze trends, and enhance your user experience. You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may limit certain functionalities of our Services.

 

Data Security:

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Third-Party Websites and Services:

Our Services may contain links to third-party websites or services that are not operated by Levazi. We are not responsible for the privacy practices or the content of such third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

 

Children’s Privacy:

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.

 

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the updated effective date. We encourage you to review the Privacy Policy